Last Updated: Octover 2025

Project LemonAid (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, or interact with our programs.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Fill out a contact or inquiry form
  • Sign up to join a trip or request more information
  • Subscribe to updates or newsletters
  • Make a donation or payment
  • Participate in surveys, stories, or volunteer applications

This information may include:

  • Name, email address, phone number, and mailing address
  • Payment details (processed securely through third-party services)
  • Emergency contact or health information (for trip participants only)

We may also collect limited non-personal information automatically, such as browser type, device data, and general location, to improve our site experience.

2. How We Use Your Information

We use your information to:

  • Communicate with you about trips, service opportunities, or donations
  • Process and confirm payments and registrations
  • Send newsletters, updates, or impact stories (you can unsubscribe anytime)
  • Improve our website and outreach efforts
  • Comply with legal, financial, and safety requirements

We do not sell or rent your information to anyone.

3. How We Protect Your Information

We use secure servers, encryption, and trusted third-party services to protect your information. Access is limited to authorized staff and volunteers who need the data to perform their roles.

4. Sharing Information

We may share limited information with:

  • Partner organizations that host or coordinate LemonAid service projects
  • Third-party vendors who help process payments, emails, or analytics (under strict privacy terms)
  • Legal authorities if required by law

We never share more than is necessary to provide safe, effective experiences for our participants and donors.

5. Cookies and Analytics

Our website may use cookies and analytics tools (like Google Analytics) to understand visitor behavior and improve functionality. You can disable cookies in your browser settings at any time.

6. Your Choices

You have the right to:

  • Access, update, or correct your personal information
  • Unsubscribe from our communications
  • Request deletion of your data where legally permissible

To do so, contact us at [email protected].

7. External Links

Our site may link to other websites for convenience or collaboration. We are not responsible for the privacy practices or content of external sites. We encourage you to read their policies before sharing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have done so, please contact us immediately and we will delete the data.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a new “Last Updated” date. Continued use of our site means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:
📧 [email protected]
🌐 https://project-lemonaid.org